Company Name: Capgemini India Private Limited
Job Description: Senior Quality Manager
Working Experience: 13-19 Years
Work Location: Bengaluru
Job Description:
Through regular contact at Senior Management and Executive Board
Level, drives improvements in the quality system across the business.
Appropriate internal people management certificates;
5-7 years of Quality Management experience in IT;
Experience of working in an outsourcing and service delivery
environment;
An excellent understanding of the Capgemini financial reporting
controls;
ISAE 3402 Fundamentals/Introduction certificate;
ITIL, ISO 9001, 20000, CMMi Intermediate certificates;
ISO 27001,14001 Foundations certificates; Six Sigma Black belt; Lean
practionaires and management training;
A very good understanding of Capgemini Group Policies (Blue Book) and
Methods (DELIVER 2);
A very good understanding of IS Quality Management System (QMS) and
its components plus Client’s QMS if within engagements;
Drives governance, co-ordination and alignment of quality functions
across the breadth of the business within a geography;
Spearheads improvements in the definition, execution, monitoring and
reporting of controls so that control weaknesses can be fixed before they
result in customer-visible problems; Support Group Internal
Audit readiness activities;
Sells the business' quality capabilities to potential clients on major
bids;
Defines practical, efficient and effective quality-related policies
and standards;
Creates a vision and strategic plan for the improvement of quality;
Builds the credibility of the Quality function whilst fostering strong
executive-level relationships;
Develops business cases to prove the worth of quality improvement
initiatives;
Defines key performance indicators for their area of accountability;
Negotiates with executives to obtain funding for improvement
initiatives;
Drives quality improvement initiatives – making the key decisions,
managing the issues and mitigating the risks;
Takes accountability for day to day management and the financial
control of their team;
Defines the business objectives and development objectives of their
team members;
Mentors and coaches Quality Managers and Senior Quality Consultants
(grades O8 and O7)
Ensures that the Quality function is adequately resourced with
appropriately trained and experienced people
Company Address: Capgemini
India Private Limited, Bangalore 6B, Capgemini India Pvt. Ltd. (SEZ UNIT)
Pritech Park SEZ, Bldg 6B, Bellandur Village, Vathur Hobli, Outer Ring
Road, Bengaluru - 560 037
Telephone – 6656 7000
Branch Office: Capgemini
India Private Limited, BPO Bangalore, Capgemini Business Services (India)
Limited (BPO Office) Brigade Metropolis, Summit Tower 'A', 73/1,
Garudacharpalya, Mahadevapura Post
Whitefield Main Road, Bengaluru 560 048
Telephone - 6656 7000
Branch Office: Capgemini India Private Limited, Bangalore, Capgemini
India Pvt. Ltd., Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road, Bengaluru
South Taluk, Bengaluru – 560 048
Telephone - 6656 7000
Contact
email: sunayana.hasan@capgemini.com
Website:http://www.in.capgemini.com/